Dayun Links is under the obligation to its items being sold for free warranty, maintenance, exchange and return goods if you meet any quality trouble. Policies differ from different items & parts except thunder strike and damages from humans which list as following
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We offer a 7-day refund guarantee and 1-month exchange goods after you bought our product if there is any quality problem (except thunder strike and damages from humans) |
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Items/ Parts |
Free Warranty (After the date of purchase) |
Maintenance (After the date of purchase) |
Note |
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Camera |
1 Year |
3 Year |
You will pay the materials cost after the free warranty and we provide the paid service during maintenance. It depends on the parts & materials after maintenance. |
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Main Processor |
1 Year |
3 Year |
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Main Board |
1 Year |
3 Year |
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Motor |
1 Year |
2 Year |
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IR LEDs |
1 Year |
3 Year |
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Power Supply |
1 Year |
2 Year |
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Others |
1 Year |
3 Year |
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Exceptions to Limited Warranty :
The warranty is void if the Product is not operated in conformance with installation, environmental, mechanical or electrical requirements, or within thermal stress limits, or to the extent that any malfunction is the result of misuse, abuse, vandalism, neglect, improper installation or application, alteration, accident, or negligence in use, storage, transportation, or handling, or it the original identification markings on the product have been removed, defaced or altered, lighting, electricity, water, fire, environmental or other hazard, or act of God, or other impact outside of normal operating guidelines.
Warranty Content :
* Any defect under normal use within the warranty service period we give you free repair service according to the sheet.
* Packing box, Dome cover will be replaced with new parts when we repair defective goods.
* We charge you with the fee of parts and service despite free warranty service period . Repairs made necessary by reason of
misuse, alteration, normal wear, or accident are not covered under this warranty
1. Any breakage made without care.
2. Breakage or trouble made by natural disaster.
3. Breakage or trouble made by breaking the product guide or manual.
4. Breakage or trouble made by wrong power voltage or frequency.
5. When unauthorized engineer modified or made damage on the product trying to repair it, we may charge you with the fee.
* We don’t support the breakage after warranty service period. If the customer wants to get it repaired, we charge them with the fee.
